Impress Employers with a Well Drafted Customer Service Resume

So you have finally decided to jump the job bandwagon? Does the customer service industry fascinate you? You will therefore want to be completely sure about your prospects in this industry and grabbing that dream job. Well, undoubtedly you stand a good chance. The customer service industry is booming with competent positions to be filled. This is due to this being a wide umbrella of varied job roles.

Some of the opportunities in the domain of customer service include facing customers, while some involve phone support. With the ever increasing scope of the Internet, the array of opportunities; along with challenges, makes it imperative that you are extremely proficient in the service skills. More important is to grab that job in the first place. Now that we are speaking about the Internet, you can use it's strength to research on tips for gaining advantage in your interview sessions.

Avenues such as BSR are good options to begin your search. However, let us see a brief about the primary aspect needed for your interview- A well drafted customer service resume.

The foremost aspect is to highlight skills relevant for the job you seek. These skills can be personal or transferable in relation to the job. Personal attributes will describe you as a person while other skill sets such as, computer proficiency, problem solving and phone etiquettes will add weight to your resume.

Keep you resume as professional as possible. Does this sound easy? However, you will be surprised to know that many souls prepare a loud and flashy resume to impress employers. This in fact works against you. Keep the resume short and up to the mark. Proper fonts with correct information with white spaces is what works wonders.

The most important point of all is spell check. People often slip this consideration and forget to read the resume multiple times before finalizing. Along with the spellings, your grammar also needs to be impeccable.

Finally, remember that you need to have the fire in your belly and approach the job requirement pro-actively. The position applied for does not hold primary importance as is dressing the resume to perfection for impressing the interviewer. The resume needs to display your positive attributes in relation to the job. The customer service resume has to be prepared with thoroughness and professionalism. Your first impression makes the difference, and the resume is the entry point into the wide and rewarding world of customer service.

Top Resume Writing Myths & Mistakes to Avoid

Resume is a very important document which is necessary while applying for any post. The resume should be well drafted and unique to stand out from all the other competing resumes and impress the recruiter. It will increase your chances of getting the desired job.

However, there are some resume writing myths and mistakes which are to be avoided while writing a technical resume such as java technical resume and CTO technical resume. Here we provide information about such myths with possible explanation which will help you to avoid these mistakes:

• The resume objective should be clear and specific to the job you have applied for:

The objective statement should be specific to the post you have applied for. It would inform the recruiter that you are focused. It is the essential section in your resume and it is the first section that the recruiter would go through in your resume. It should impress the recruiter and retain their interest so that they would go through the entire resume.

• The length of the resume should not exceed two pages:

Generally this rule is applicable in most of the resumes. However, there are certain exceptions to this rule especially in case of resumes of technical persons, consultants and executives. It is very difficult to accommodate all the previous work experience of such technical professionals in it.

If these important details are compressed and included then there are chances of excluding some essential information in it. An excellent solution to this problem is to utilize certain specific technical words related to your profession in the resume. This will retain the interest of the employer even if the resume exceeds two pages.

• Resume should include information only about the last ten years of experience:

The content included should be based on what you would like to emphasize. The recruiter is interested in your recent work experience. Hence include the recent ones and brief summary of past work experience. However, it is alright to include information about all your previous work experience for an experienced person even if this section becomes lengthy.

• Including personal information in the resume:

This is the common mistake made by all the job seekers while drafting their resume. You can include information about any professional memberships in it. Avoid including personal information such as hobbies, family status and other such personal details in it. The recruiter is least interested about such personal details and including it would also affect your chances of getting a job.

• It is necessary to describe thoroughly information about the responsibilities undertaken by you in each position:

The main purpose of listing the responsibilities in the work experience section is to inform the recruiter about your achievements. It will clearly make known your ability to produce results and solve problems. 

Thus, the common myths with their possible explanations associated with writing a resume are mentioned above. This will help you to avoid these mistakes while drafting your own resume.

Things to Do Before Sending Resume to a Client/Company

There is an intense competition and the recruiter has to go through many resumes. It is therefore necessary to carefully draft your technical resume so that it would stand out from the other competing ones and impress your employer. Hence, we provide you some important things which we have to do before sending resume to a client /company:

• Browse different websites and check out some sample technical resumes such as technical sales resume. It will help you in finding out the right format and sections to be included in it. This will help you to draft your own effective resume.
• The formats that can be utilized for drafting are functional or chronological format. The functional format is preferably utilized for drafting technical resume.
• The important sections which are to be included are summary of your technical skills, objective, educational qualification, work experience and training.
• The objective statement is the first section which the employer goes through. It should be precise and specific to the position you have applied for. Majority of job seekers make a very common mistake by not including this section in the resume. You should also check out the length of the objective. Ideally it should not be more than two sentences.
• The technical summary section is very important and it should not leave out any of your important skills. You can also categorize the different sub sections such as operating systems, languages, hardware and software and fill in the relevant information in it.
• The work experience section should include details beginning with the most recent one followed by the others. It should clearly include the details such as the name of the company, city and the duration.
• The education qualification section should include some information which is relevant to the field you have applied for. Include information about any courses and training that you have undertaken.
• The sections such as education, work experience and technical skills should be included in bulleted points. The length of the resume should not be more than two pages.
• Check out whether the format of your technical resume is consistent. The best fonts that should be opted for are Times New Roman, Vedanta or Arial. The font size should be 12 points.
• Revise the content and check out for any grammar and spelling errors. Correct these errors before sending them to a client or a company.

Once you have completed the task of drafting your resume, check out the things mentioned above before sending your resume to a company or a client. This will help you to get a desired job.

Technical Resumes to Create that Lasting First Impression

A technical resume should clearly highlight your technical skills and expertise in it. This can be done by drafting a well structured resume using the ideal format and keywords related to the profession. Hence, it is necessary to draft a technical resume that would create that lasting first impression on your employer or recruiter that would help you get a job.

Some important guidelines which will help you to draft an effective technical resume are mentioned below:

• Before drafting your own technical analyst resume , it is necessary to collect information about job, employer’s requirements. You can browse different websites and refer to the different sample technical resumes for more information. It will suggest the ideal format for drafting your own resume and also offers your resume writing tips.
• In a technical resume, it is recommended to opt for traditional layout. This layout contains the important sections which are to be included in the resume like personal contact information, skills, educational qualifications, work experience, references.
• The information included in the sections such as educational qualifications and work experiences are to be included in the reverse chronological order.
• The resume should begin with the personal contact information such as your full name, address, email address, and phone numbers. This information included should be accurate and should help the employer to get back to you after an interview.
• The job objective section is the most important section in a technical resume as it is the first section to be noticed by your recruiter/employer. This statement should clearly provide information about the post you have applied for and your career goals. It should be short and related to the position that you have applied for.
• In the educational qualification section in your resume, it is necessary to include the information such as the degrees that you have pursued. You should also include any special certifications related to your profession in your resume. 
• The work experience section included should contain information about the organization that you have worked for, the duration and the responsibilities undertaken by you in it. The description included in the resume should be short and focused. Use bulleted points for describing the job responsibilities. Long sentences should be usually avoided.
• The resume should contain detailed information about the technical skills or expertise that you possess in your resume. It basically helps to create a lasting impression on the recruiters and create an impression that you are the suitable candidate applying for this post.
• Include the keywords and action words related to the post that you have applied for. Revise all the contents included in the resume and make the necessary corrections in it. 
• Avoid including sections such as hobbies and your interest areas in your technical resume. You can include any special achievements that you have received related to technical field in your resume. 

Thus, while drafting your own technical resume, you should carefully include the information in the resume and also consider the guidelines mentioned above. It will help you to create that lasting first impression on your employer with the help of your technical resume.

 

Tips For How to Write a Technical Resume

Everyone knows how to jot down a resume but many few know to do that correctly in the correct format. People are always curious to know as what should be the ingredients to make the resume palatable to the potential employer.

It’s not a complex issue but some time, the simplicity of some thing forces us to act as immature and that’s why mistakes happen when taken into longer consideration of time.

In the coming sections, we provide you the basic ingredients which a perspective candidate, especially a perspective technical business analyst shall include in his/her resume.

Let’s see some of the basic but unavoidable factors that may help you in writing a technical resume with ease.

• Include job description- This is the most important section you must take care about while penning down a technical or any kind of resume to work for you. Example- Conducts needs assessment, reviews research & program literature. A problem proof gives a potential employer an idea that you are a responsible person and can be trusted for the job requirements at his/her own helm.
• Contact Information- In this space, a perspective candidate shall include details about permanent and current address, mobile phone number, and e-mail id and not to forget you full name as written in your class 10th mark sheet.
• Professional or career objective- Since your objective is about your goals you wan to achieve in certain duration of time and thus, needs to be direct and in a crisp and lucid language understandable by most of the lots of recruiters. In simple language, just write about where you want to be in career related life.

To attain a place in the Business Finance/Accounting area as a Cost Estimator/ Planner/Technical Analyst that will exploit my proficiency in cost management (i.e., estimating/planning/accounting) and will allow for progression.

Resumes

Resume is the first thing a potential employer looks at, at the time of interview and thus, the same needs to be power-packed one.

This blog would give you steps on how to make that desired technical resumes so that I can click for you at the right time.

We shall also include what steps not to be taken when going for wiring a resume.

Let’s first now what is meant by resumes?

A resume is the first document that’s presented to a recruiter when a perspective candidate goes for the job opening. This crucial document includes information from the job-seeker pertaining to educational qualifications, previous job experiences in his respective fields, projects, personal information.

 Mostly formal resumes are needed to be churned out by the candidates, but once in a blue moon, the perspective job-seeker can also go for that glossy resume especially for animation and related job, respectively.

Include quality resume objective statements to enhance the vitality of your resume. Let’s see the importance of the same in brief.

Why does a candidate need an objective to be listed in the resume for any job?